| ... | ... | @@ -24,3 +24,25 @@ Zdarzenie generowane w momencie przypisania agentowi interakcji |
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"addReason":"Inviting" // powód dodania interakcji
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}
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```
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### Powody dodania lub odpięcia interakcji
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| Powód | ID | Opis |
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| ---- | ---- | ---- |
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| Offering | 5200 |Used with the AddInteraction event. Inbound interaction (call or email). |
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| Inviting |5201 |Used with the AddInteraction event. Outbound interaction (call or email). |
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| LocalError |5204 |Used with the RemoveInteraction event. Call outcome reason: LocalError. |
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| InvalidDestination |5205 |Used with the RemoveInteraction event. Call outcome reason: InvalidDestination. |
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| NoAnswer |5206 |Used with the RemoveInteraction event. Call outcome reason: NoAnswer. Or email accept timeout. |
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| Busy |5207 |Used with the RemoveInteraction event. Call outcome reason: Busy. Or email rejected by agent. |
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| Other |5208 |Used with the RemoveInteraction event. Call outcome reason: Other. |
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| WrongDestination |5209 |Used with the RemoveInteraction event. Call outcome reason: WrongDestination. |
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| OK |5210 |Used with the RemoveInteraction event. Call outcome reason: Connected. |
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| Reject |5211 |Used with the RemoveInteraction event. Call outcome reason: Reject. |
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| NewEmail |5212 |Used with the AddInteraction event. New email. |
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| Reply |5213 |Used with the AddInteraction event. Reply to email. |
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| ReplyAll |5214 |Used with the AddInteraction event. ReplyAll to email. |
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| Forward |5215 |Used with the AddInteraction event. Forward email. |
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| Consult |5216 |Used with the AddInteraction event. Agent session consult. |
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| Transfer |5217 |Used with the AddInteraction event. Agent session transfer. |
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| Recycled |5218 |Used with the RemoveInteraction event. Call control reclycled call. | |
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\ No newline at end of file |
