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  • eventid:503

eventid:503 · Changes

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pawel created page: eventid:503 authored Oct 04, 2016 by Paweł Pierścionek's avatar Paweł Pierścionek
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# E:503
## AgentSessionInteractionConnected
### Opis
Zdarzenie generowane w momencie zestawienia połączenia w interakcji agenta
### Nagłówki
| Nagłówek | Typ | Wartość / Zakres| Opis |
| -------- | -------- | -------- | -------- |
| e | int | 503| identyfikator eventu |
| en | string | AgentSessionInteractionConnected| nazwa klasy eventu |
| AgentSessionInteractionConnected| boolean | true | flaga eventu |
| a | int | \d+ | identyfikator agenta w systemie Cludo |
| an | string | .+ | login agenta w systemie Cludo |
| afn | string | .+ | pełna nazwa agenta w systemie Cludo |
| ts | int | \d+ | timestamp zdarzenia w systemie Cludo (unix epoch) |
| i | string | [a-z0-0]{16} | identyfikator instancji, dla której wystąpiło zdarzenie |
### Treść encodowana JSON
```javascript
{
"s":"Working", // status sesji agenta
"as":4350, // id sesji agenta
}
```
### Statusy sesji agenta
| Status | ID | Opis |
| ---- | ---- | ---- |
|Idle |5100 |This is the initial agent session state when it is manually create by the agent. |
| Preview |5101 |This is the initial agent session state of a preview session delivered to the agent. |
| Connecting |5102 |The agent session has an interaction that is not connected yet. |
| Working |5103 |The agent session has at least one interaction connected. "
| Wrapup |5104 |The last interaction was removed from the agent session and the associated service wrapup started. |
| Terminate |5106 |The agent session has been terminated. Final state. |
| Waiting |5107 |The agent session is waiting for an interaction to be added. |
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